Updated September 14th, 2022 by James Farmer

What do I do if something goes wrong with my order

If you notice any issues with your order, please contact us right away, we want to make it right! You can reach us by email or text: help@easybins.com 479-888-8344 Customer service is available Monday-Friday, 6am-11pm, and Saturday and Sunday from 5pm-11pm. ...

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Updated October 8th, 2022 by James Farmer

Easybins Glossary

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All...

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Updated September 6th, 2022 by James Farmer

How do I add specific instructions for my order?

By adding instructions for how you’d like your order shopped or delivered, you can give us specific or special instructions. For example, "please deliver our bin to the side entry garage." Replacement instructions Sometimes the item you want might be out of stock. When this happens, we will In the event that the replacement is more expensive we do n...

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Updated September 6th, 2022 by James Farmer

Are there membership or added fee's?

We do not require or offer memberships to use and shop on easybins. You can choose easybins every day for any morning without ever having to pay more after checkout. In addition to sales tax we do not charge additional fees, surcharges or use tipping as part of our business model....

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Updated September 12th, 2022 by James Farmer

Damages During Delivery

There damaged items in my order. What should I do? Oh no! We did not want that to happen. We would like to refund item or replace it for you at no cost, typically we can accomplish this within 30 min. You can contact us through the easybins at:   This will send an email to our support team and we will follow up with you via email or text message. Ou...

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Updated September 6th, 2022 by James Farmer

Is there an order minimum?

EasyBins does not have an order minimum....

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Updated September 13th, 2022 by James Farmer

Payments Accepted

We currently accept all major US credit and debit cards including reloadable gift cards. We will also accept your Kroger or Walmart gift cards. Easybins currently does not accept store gift cards or EBT cards – we apologize for the inconvenience....

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Updated September 13th, 2022 by James Farmer

What If I Forget To Add an Item?

No worries! If you forget to add an item, please text us at 479-888-8344 or email us at help@easybins.com to add them to your order.  Please note, items must be requested before 10 pm to ensure they are added to your 6am delivery. An invoice will be sent once added, and payment must be received to add to your order. Our customer service agents do no...

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Updated September 6th, 2022 by James Farmer

How do I buy a gift card?

We love when customers want to give the gift of easybins to a friend, family member or neighbor. You can give a gift card to anyone who has access to easybins services in their area. Once you’ve established that your recipient has access to easybins services, it’s easy to purchase a gift card from your account on a computer. Purchasing a gift card G...

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Updated September 6th, 2022 by James Farmer

What is the refund policy

You can request a refund within 7 days of your order. It's our goal to deliver the right items on time, and make your life easier. If there is an issue with an item you can email and we will immediately fix or refund the item at your discretion....

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Updated September 14th, 2022 by James Farmer

When is my credit card charged?

All credit cards are charged after the order is delivered and only for the products that are correct & delivered. If an item was not delivered the price of the item is automatically deducted from the total prior to the credit card being processed. We do place a hold on your card when the order is placed, but your card will only be charged after ...

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Updated September 14th, 2022 by James Farmer

Frozen & Cold Items

Frozen & Cold Items Can I order frozen foods and other foods that need to be kept warm or cold? Yes! We will shop for and deliver your groceries with the same care that you would. All cold and frozen items enter temperature controlled atmosphere from the product pick all the way to your front door. We use cold storage in our mini-fulfillment cen...

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Updated September 13th, 2022 by James Farmer

Do you deliver to my address?

We currently operate in the following areas: Tulsa, Oklahoma  Northwest Arkansas Little Rock, Arkansas  Wichita, Kansas  To find out if we operate in your specific city, add your zip code to the pop-up form in any page.  A complete list of zip codes where we deliver is included below.     https://static.helpjuice.com/helpjuice_production/uploads/upl...

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Updated October 8th, 2022 by James Farmer

Helpjuice Article Editor (WOW)

With the Helpjuice editor, you can attach images, and edit them on-the-fly with our advanced image editor.  Example below : We support the 'basics' such as tables, text formatting and all the other standard features you'd expect.  Some of the cool features our users love are such as Accordians/Tabs (see below), Article History (click on the top-righ...

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